Privacy Policy | Privacy Policy
Last update: August 27, 2026
Privacy Policy
1. Introduction
Respect the platform hunting (waseed) Your privacy is committed to protecting personal data that is processed when you visit the website Trywaseed.com Or do you use the platform? Portal.trywaseed.com or its services and integrations.
Waseed is a platform and technical product owned and managed by the Mohammed Omar Abdullah Al-Khaliki Trading Est.It is a registered facility in the Kingdom of Saudi Arabia. Commercial Registration No. 7042397633, Tax No. 312638001100003It is referred to in this policy as “and hunting”, “we” or “the platform”.
This policy describes the data we collect, the purposes of its use, the systemic basis for processing, the entities with which the data may be shared, the duration of retention, and the options and rights available to you. Personal data processing within the Kingdom is subject to the personal data protection system, its executive regulations and other applicable systems.
2. The scope of the policy and the roles of the parties
This policy applies to:
Website visitors, platform users, accounts administrators and invited employees.
Prospective clients and contacts with support or sales.
The data that passes through the channels that are linked by clients and hunting, such as TikTok, WhatsApp, Instagram, Facebook, email, live chat, and more.
She works and hunts as she is control For account creation, subscription, billing, direct communication with and hunting. When processing of clients and end users’ conversations on behalf of a client and fishing, she operates and fishes usually as handlingA client and fishing remain responsible for determining the purpose and systemic basis for addressing those conversations, informing data holders, and obtaining the necessary approvals when they are required.
3. The data we may collect
We may collect or treat the following categories according to the way you use the service:
A. Account and facility data
Name, email, mobile number, and job title.
The name of the facility, its identification data, and the data of the account administrators and the invited users.
Account settings, permissions, teams, and account related activities history.
b. Subscription and billing information
The plan, subscription status, bills, and registry.
The transaction information provided by the payment gateways. We don’t usually keep full card data when the processing is done directly through an authorized payment provider.
C. Conversational data and related channels
Incoming and outgoing messages, display names, account identifiers or users, and photos of profiles available across the channel.
Attachments, photos, files, audio clips, and posts in the conversation.
Message status, sending time, receipt, delivery, reading, chat mapping record, replies and internal notes.
The connected commercial account data and the powers approved by the account holder.
Access and update codes and technical credentials needed for continued integration, and are treated as confidential information and protected according to appropriate security controls.
Dr. TikTok data
When linking the TikTok Business account, we may process the data that the account holder is authorized by the official authorization path, including commercial account information, direct messages and supported attachments, conversation identifiers and parties, delivery statuses, and technical data. Necessary to receive messages and send responses.
Don’t use and hunt TikTok data to create, don’t sell it, and don’t share it with customer accounts.
E. Technical data and usage data
IP address, browser type, device and operating system.
Entry times, bug records, security and audit logs, and performance data.
Cookies and similar techniques are as necessary to log in, security, improve service and measure usage, according to the site’s settings and approvals.
And. Support and communication data
The content of requests for support, correspondence, notes and recordings that the user voluntarily submits.
Information needed to verify the identity or account ownership when requesting, correcting or deleting data.
4. How do we collect data?
We may get the data:
From you directly when creating an account, subscribing, or communicating with us.
You are responsible for your facility when inviting you to a workspace.
Automatically when using the website or platform.
One of the external channels and services that you choose to link, authorize and hunt for access.
Of the payment, hosting, security and support providers, within the limits of what is required to provide the service.
5. Processing purposes
We use the data, as needed, for the following purposes:
Create and manage accounts and verify users and powers.
Turn on the Single inbox, receive and view conversations, and deliver staff responses.
Synchronization of messages, attachments, delivery statuses, and channel integration management.
Providing technical support and managing subscriptions, billing and collection.
Protect the platform and prevent abuse, fraud and unauthorized access.
Performance monitoring, failure diagnosis, service improvement and user experience.
Sending operational and security notifications and necessary updates to the service.
Sending marketing materials when there is a legal approval or basis that permits this, with the unsubscribed available.
Compliance with judicial and organizational regulations and requests and the protection of legitimate rights and interests.
6. Systemic basis of processing
The treatment depends, depending on the case, on one or more of the following foundations:
The approval of the data holder when the approval is required.
Implementation of a contract you are a party to or taking action at your request before contracting.
Fulfilling a regular or regulatory obligation.
Achieving a legitimate interest that does not conflict with the rights and interests of the data holder, when the system allows it.
Protecting vital interests or dealing with other cases permitted by the system.
The approval can be withdrawn at any time when it is the basis of the processing, without affecting the legality of the treatment that took place before the withdrawal or the processing based on another systematic basis.
7. Sharing and Disclosure of Data
We do not sell personal data. We may share the necessary minimum with:
Hosting, storage, backup and cloud structure providers.
Payment and billing providers, email, support services, analytics and security.
The channel platforms that the client chooses to link, to implement the authorization and receive and send messages.
Consultants and professional bodies when needed and with confidentiality.
Government, judicial or regulatory agencies when disclosure is required or legally permitted.
A party related to the merger, acquisition or restructuring, while taking appropriate measures to protect the data.
We are obligated, according to the nature of the relationship, to use the data for the specific purposes and to apply appropriate protection measures.
8. Transportation outside the Kingdom
Some channels or technical infrastructure services may require data processing in other countries. When transferring personal data outside the Kingdom, we take the required measures and guarantees in accordance with the Personal Data Protection System and the Regulations for Transferring Personal Data outside the Kingdom, as applicable, and take into account the level of protection, purpose and minimum necessary data.
9. Keeping and Destructing Data
We keep the data for the duration of the service, the implementation of the contract, the fulfillment of the legal requirements, the resolution of disputes and the protection of the platform. The duration varies according to the type and purpose of the data, the client’s instructions and statutory obligations.
When the data needs to be deleted or the request to be deleted, we delete it, destroy it, or make it anonymous in a secure manner, unless the system needs to be kept. Limited backups may remain within the isolated backups until the backup cycle, provided that it is not reused for operational purposes, and this period usually does not exceed 90 days unless there is a legal or justified technical obligation.
10. Data Security
We apply appropriate organizational and technical measures to protect data, including as needed: communication encryption, access constraints, isolation of customer workspaces, integration code protection, recording, monitoring, backup and accident management.
However, there is no electronic transportation or storage that guarantees absolute security, and the user is responsible for protecting his login data, activating the available means of protection, and not sharing passwords or access codes.
11. Data Owner’s Rights
According to applicable regulations, the data holder may have the right to:
Knowing how to collect its data, the purpose and systemic basis of processing.
Access to and obtain a copy of his personal data within regular limits.
Request to correct, complete or update the inaccurate data.
Request to destroy the data when the need for it or in the cases decided by the system.
Withdrawal of approval when approval is the basis for processing.
Objection or request to restrict some treatment aspects when the system decides.
Submit a complaint to the competent authority.
To exercise one of the rights, contact us via:
support@trywaseed.com
We may request appropriate information to verify the identity, status and ownership of the account. If the data is under the control of a client and fishing, we may refer to it or cooperate with it to implement it as a controller.
12. Connected Channels Options
The workspace administrator can separate the connected channel from settings, hunting, or deactivate the application from the external platform settings. Separation stops future sync, but does not automatically delete the previous record in hunting unless the client requests to delete it or delete it from within the platform, according to the available capabilities.
13. Children’s Data
The service is directed to establishments and users who are legally authorized to conclude contracts. We don’t intentionally target children and don’t ask them to create accounts. If we find out that we collect data for a child in violation of the regulations or without appropriate authorization, we will take the necessary measures to delete or restrict them.
14. Other Parties Sites and Services
The service may include links or integrations with third parties subject to their own terms and privacy policies. It does not control and hunts the practices of those parties, and the user should review their policies before linking the account or using the service.
15. Policy Updates
We may update this policy to reflect service changes, systems or processing practices. We will publish the updated version with the latest update date, and may send a notice of essential changes via the platform or email. Continuing the use of the service after the update is out of date means that the updated policy is recognized as much as the system allows.
16. Communication and Complaints
For inquiries, privacy requests or deletion:
Product and Platform: hunting (waseed)
Owner and operator: Mohammed Omar Abdullah Al-Khaliji Trading Est
Commercial Register: 7042397633
Tax number: 312638001100003
Email:
support@trywaseed.comWebsite:
https://trywaseed.comCountry:#ATFP_Close_Translate_SPAN# Saudi Arabia
The owner of the data can also file a complaint with the Saudi Data and Artificial Intelligence Authority (SEDAYA), according to the available statutory procedures.
17. The approved language
This policy is available in Arabic and English. When there is a conflict or difference in interpretation, the Arabic version is the reference, unless the system requires otherwise.